Commitment fee
KSh 200
Paid by M-Pesa Paybill when you request. Deducted from your final bill, and refunded in full if we cannot take the errand.
BodaSwift Errands · Nairobi
Errand services in Nairobi
Shopping, pickups, queues and the errands that eat your day. Request a BodaSwift driver or rider, commit with KSh 200, and pay the rest after it's done.
We call you within 30 minutes, Mon to Sat 8am to 6pm. You can also install the errands app from your browser to request again in two taps.
What we run
Errands we take on.
Shopping and grocery errands
Send us your list. A BodaSwift driver or rider buys it at the supermarket, market or shop you choose and brings it to your door, with the receipt.
Learn more →
Pickup and delivery errands
Something to collect, return or hand over? A BodaSwift driver or rider goes to get it and takes it where it needs to be, and lets you know at pickup and at drop-off.
Learn more →
Queue and office errands
Spend the day on your work, not in a queue. A BodaSwift driver or rider waits in line, hands in your documents and brings back what you need from offices across Nairobi.
Learn more → 04Something else
Waiting in for a delivery, dropping off a gift, checking on a site. Describe it and we will tell you if we can help.
Describe your errand →Pricing
Commit with KSh 200. Pay the rest when it's done.
Service fee
From KSh 300
Deliveries between the zones we list show the exact price on the request form. Other errands are priced before the job starts, from KSh 300. You pay after the errand is done.
Goods and bills
At cost
Anything we buy or pay for you is sent by M-Pesa before anything is bought or paid. You get the receipt, and no markup is added.
How it works
Request it. We run it.
We call you within 30 minutes, Mon to Sat 8am to 6pm. Requests sent outside those hours are handled the next working morning.
Fill in the form
Tell us what needs doing, where and when. You get a reference on screen and by email straight away.
Pay KSh 200 to commit
Pay the commitment fee by M-Pesa Paybill and enter the code. We call you within 30 minutes, Mon to Sat 8am to 6pm, to confirm the details. Deliveries show their price on the form; other errands are priced before the job starts, from KSh 300.
Pay after it's done
A BodaSwift driver or rider does the errand. When it is complete, you pay the balance with the KSh 200 already deducted.
Coverage
Errands across Nairobi.
We run errands in these areas and the neighbourhoods around them. Outside the list? Request anyway and we will tell you if we can do it.
- CBD
- Westlands
- Parklands
- Kilimani
- Kileleshwa
- Lavington
- Hurlingham
- Upper Hill
- South B
- South C
- Lang'ata
- Karen
- Embakasi
- Kasarani
- Roysambu
- Ngong Road
FAQ
Errands: questions.
What errands can BodaSwift run in Nairobi?
Shopping and groceries, collecting and dropping off parcels and documents, queueing at offices and banks, and other tasks that need someone on the ground. If it is legal and fits on a motorbike or in a car, ask us.
How fast can a driver or rider start?
Same-day errands are subject to availability during working hours (Monday to Saturday, 8am to 6pm) and depend on where you are and how many requests we have. After you send the form we call you within 30 minutes during those hours to confirm the details and a time. Requests sent outside those hours are handled the next working morning.
How much does an errand cost?
Deliveries between the zones we list show the exact price on the request form. Other errands are priced by us before the job starts, from KSh 300, based on distance, time and how much there is to do, and we confirm the price by phone or email. You pay a KSh 200 commitment fee by M-Pesa when you request the errand, and the balance after the errand is done, with the KSh 200 deducted. Goods or bills we pay on your behalf are charged at cost.
What is the commitment fee for?
The KSh 200 holds a driver or rider for you and filters out requests that are not serious. It is not an extra charge: it comes off your final bill. If we cannot take your errand, we refund it in full.
Can I cancel?
Yes. Reply to your confirmation email or call the help line on 0117 722 140, quoting your reference. Cancel before a driver or rider sets off and we refund the commitment fee. Once they are on the way, the fee covers their transport and is not refunded.
Ready when you are
What can we take off your list today?
Request an errand in two minutes. See the price of a delivery on the form, or we confirm it before we start.