Errands · Shopping

Shopping and grocery errands in Nairobi

Send us your list. A BodaSwift driver or rider buys it at the supermarket, market or shop you choose and brings it to your door, with the receipt.

KSh 200 commitment fee to book, price from KSh 300. You pay the rest after the errand is done. We call you within 30 minutes, Mon to Sat 8am to 6pm.

Covered produce market in Kenya with stalls of fruit and vegetables

What we do

What we can buy for you

01

Supermarket runs

Weekly groceries from Naivas, Carrefour, Quickmart or the store you prefer.

02

Market shopping

Fresh produce from City Market, Marikiti or your local mama mboga.

03

Household and office supplies

Toiletries, cleaning products, stationery, gas refills and printer ink.

04

Specific items

A charger, a gift, a spare part: tell us what and where, and we find it.

Pricing

Commit with KSh 200. Pay the rest when it's done.

Service fee

From KSh 300

Deliveries between the zones we list show the exact price on the request form. Other errands are priced before the job starts, from KSh 300. You pay after the errand is done.

Goods and bills

At cost

Anything we buy or pay for you is sent by M-Pesa before anything is bought or paid. You get the receipt, and no markup is added.

Money handled clearly

How the money for your shopping works

We confirm your list and an estimate by phone first. You send the money for the goods by M-Pesa before anything is bought, so nobody is out of pocket. You get the receipt, and any change is returned or taken off your bill. If an item is out of stock, the driver or rider gets in touch with you before picking a substitute.

How it works

Request it. We run it.

We call you within 30 minutes, Mon to Sat 8am to 6pm. Requests sent outside those hours are handled the next working morning.

01

Fill in the form

Tell us what needs doing, where and when. You get a reference on screen and by email straight away.

02

Pay KSh 200 to commit

Pay the commitment fee by M-Pesa Paybill and enter the code. We call you within 30 minutes, Mon to Sat 8am to 6pm, to confirm the details. Deliveries show their price on the form; other errands are priced before the job starts, from KSh 300.

03

Pay after it's done

A BodaSwift driver or rider does the errand. When it is complete, you pay the balance with the KSh 200 already deducted.

Coverage

Errands across Nairobi.

We run errands in these areas and the neighbourhoods around them. Outside the list? Request anyway and we will tell you if we can do it.

  • CBD
  • Westlands
  • Parklands
  • Kilimani
  • Kileleshwa
  • Lavington
  • Hurlingham
  • Upper Hill
  • South B
  • South C
  • Lang'ata
  • Karen
  • Embakasi
  • Kasarani
  • Roysambu
  • Ngong Road

FAQ

Shopping and grocery errands: questions.

Do I pay for the groceries upfront?

Yes. Once we confirm your list and estimate, you send the money for the goods by M-Pesa before anything is bought. You get the receipt, and any change is returned or deducted from the service fee.

Can you buy from a specific shop?

Yes. Name the supermarket, market or shop and the branch. If you do not mind where, we pick the nearest one that has your items.

What if something on my list is out of stock?

The driver or rider calls or messages you from the shop and you choose a substitute or skip the item.

How much does an errand cost?

Deliveries between the zones we list show the exact price on the request form. Other errands are priced by us before the job starts, from KSh 300, based on distance, time and how much there is to do, and we confirm the price by phone or email. You pay a KSh 200 commitment fee by M-Pesa when you request the errand, and the balance after the errand is done, with the KSh 200 deducted. Goods or bills we pay on your behalf are charged at cost.

What is the commitment fee for?

The KSh 200 holds a driver or rider for you and filters out requests that are not serious. It is not an extra charge: it comes off your final bill. If we cannot take your errand, we refund it in full.

Can I cancel?

Yes. Reply to your confirmation email or call the help line on 0117 722 140, quoting your reference. Cancel before a driver or rider sets off and we refund the commitment fee. Once they are on the way, the fee covers their transport and is not refunded.

Ready when you are

Hand this errand to BodaSwift.

Tell us what needs doing. Deliveries show their price on the form; other errands are priced before we start, from KSh 300. You pay the rest when it is done.

Request an errand